About
This started because we needed the tool and could not find it.
Help Hotel was not born in an incubator. It was born at the front desk of a hotel in Seville, with a spreadsheet that stopped being enough.
The short version
Running our own hotel, we reached the point where pricing on instinct was leaving money on the table every week. We looked at the revenue systems on the market and they all shared the same problem: built for chains, at fees an independent hotel cannot justify.
So we started building what we needed. First a file to see competitor prices without opening Booking twenty times a day. Then an engine that combined that data with our own history and our real booking pace.
When other hoteliers asked what we were using, the answer stopped being "something I put together myself" and became a product. Today it is two products and a consulting service, and they are all still tested first in our own properties.
How we work
At home first
Nothing reaches a client without having worked in one of our own properties first.
No black boxes
If a system tells you a price and will not tell you why, it is not helping you decide.
Honest pricing
We charge what it takes to sustain the product, not what the client's budget can bear.
Saying no
If the first call shows we would not add value, we say so. It is cheaper for everyone.
Who is on the other side
Francisco "Chicho" Pérez
Founder · Hotelier in Seville
He runs hotel properties in Seville and has built, line by line, the tools other hotels now use. He handles consulting himself: there is no layer of salespeople between you and the person who will look at your data.
Sound familiar?
If you are at the point where you know pricing could be done better but do not know where to start, that is a conversation we have had many times.